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Privacy:

We are committed to protecting your privacy. This policy outlines the type of information we collect and how it is used. Personal data may be collected through contact forms, cookies, or analytics tools to enhance user experience. Your information will not be shared with third parties without your consent, except when required by law. For questions or requests regarding your data, please email braden@koophomes.ca. Rookie of the Year – 2023 This award was presented to Braden Koop by RE/MAX Kelowna in recognition of his sales achievements as the top first-year Realtor® in the brokerage.

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1. Information We Collect

We may collect the following personal information when you interact with us:

  • Name, email address, phone number, and mailing address.

  • Property details (address, purchase date, purchase price, upgrades, size, features).

  • Your communications with us via our Virtual Realtor Assistant, email, or forms.

  • Website usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide you with home value estimates and related real estate insights.

  • Contact you with updates, marketing communications, or to answer your questions.

  • Create and manage client records in our CRM (Pipedrive).

  • Improve our services, website, and user experience.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your information. We may share your data only in the following circumstances:

  • Service providers: With trusted partners (such as CRM, Zapier, email, and analytics tools) who process data on our behalf.

  • Legal requirements: If required by law, regulation, or legal process.

  • Business transfers: If we merge, sell, or reorganize our business, your data may be transferred.

4. Consent & Marketing

By providing your email or phone number, you consent to receive emails, texts, or calls about your home value, local market updates, and related real estate services. You may opt out anytime by:

  • Clicking “unsubscribe” in any email.

  • Replying STOP to a text message.

  • Emailing us directly at braden@bradenkoop.ca.

5. Data Retention & Security

  • We retain your personal information only as long as necessary to provide our services or as required by law.

  • We use reasonable physical, technical, and administrative safeguards to protect your data.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You may disable cookies in your browser settings, but some features may not work as intended.

7. Your Rights

As a resident of British Columbia (Canada), you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Withdraw consent at any time.

  • Request deletion of your information (subject to legal obligations).

To exercise these rights, email us at braden@bradenkoop.ca.

Terms:

By accessing and using this website, you accept and agree to the following terms. The information provided on this site is for general informational purposes only. We strive to keep content accurate but cannot guarantee its completeness or reliability. All intellectual property on this site, including images and text, is owned by Braden Koop. Unauthorized use of this material is prohibited.

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1. Nature of Services

  • The Assistant provides general home value estimates and market insights based on information you provide.

  • Estimates are not formal appraisals and should not be relied upon as financial, legal, or appraisal advice.

  • All real estate transactions should be supported by professional inspections, appraisals, and legal review.

2. Eligibility

You must be at least 18 years old to use our services. By using the Assistant, you confirm that you are legally able to enter into these Terms.

3. User Responsibilities

You agree to:

  • Provide accurate and truthful information when prompted.

  • Not use the Assistant for unlawful, misleading, or harmful purposes.

  • Understand that outputs are estimates and subject to error.

4. Communication Consent

By providing your email or phone number, you consent to receive communications from Braden Koop regarding home values, real estate updates, and related services. You can opt out anytime.

5. Limitation of Liability

  • The Assistant provides estimates only; we are not liable for any reliance placed on these estimates.

  • We are not responsible for any damages, losses, or claims arising out of your use of the website or Assistant.

  • Maximum liability to you is limited to CAD $100.

6. Intellectual Property

All content on bradenkoop.ca, including text, graphics, logos, and software, is owned by or licensed to Braden Koop. You may not copy, distribute, or reuse it without written permission.

7. Privacy

Your use of the website and Assistant is also governed by our Privacy Policy (linked here: https://www.bradenkoop.ca/privacy-policy).

8. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of British Columbia.

9. Updates

We may update these Terms from time to time. The “Last Updated” date at the top reflects the latest changes. Continued use of the site constitutes acceptance of updated Terms.

Rookie of the Year*:

Awarded by REM/AX Kelowna, 2023.

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